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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sandra Kirkley

March 3, 2025

5  out of  5
rating by Sandra Kirkley
"Madeline with Lisa Allen State Farm is professional and quick for quote, wonderful personality we decided to switch everything to State Farm. Looking forward to long business relationship. Highly recommend"
We responded:
"Thank you so much for your kind recommendation! It is truly one of the greatest compliments you can give us. I'm so glad our team was able to assist in getting you a quote so quickly! - Lisa "
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Laurie Woodhouse

March 3, 2025

5  out of  5
rating by Laurie Woodhouse
"Very helpful and attentive people. Erika was especially helpful with our policies."
We responded:
"Laurie, I'm thrilled to hear that our team was helpful and attentive! We seek to equip everyone on our team with the experience and knowledge to give each customer the best experience possible! I'm so glad we were able to meet and hopefully exceed these expectations! - Lisa"
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Gina Backes

February 25, 2025

5  out of  5
rating by Gina Backes
"Jennifer at State Farm was so understanding about what I was looking for in insurance and the quality of information that she was able to get me a outstanding quote for my car insurance I really had a pleasant time with her to make the right decision.I would recommend the State Farm office on S Walnut to anyone looking for great ins at a great price"
We responded:
"Gina thank you so much for this very kind review! I'm so happy to hear our team treated you so well and was able to get you the best quotes for your car. Please visit our Bloomington office anytime! - Lisa"
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Greta Lind

February 25, 2025

5  out of  5
rating by Greta Lind
"Thank you for being so helpful. Chelsea really helped me out today and I was able to accomplish my task because of it."
We responded:
"We're thrilled to hear you received such quick, high-quality service from our team! Thank you for letting us know! Reach out anytime. - Lisa"
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Cindy Benson

February 20, 2025

5  out of  5
rating by Cindy Benson
"Madelyn was extremely knowledgeable and helpful with our accident situation. The whole State Farm team, was helpful, kind and courteous. I highly recommend Lisa Allen’s State Farm Insurance office."
We responded:
"Cindy thank you so much for your very kind recommendation! We feel so blessed to have customers like you. I'm thrilled to hear that you found our team to be so helpful! We hope you all are doing well after your accident, we know how difficult and stressful these situations can be! - Lisa"
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Rodney J Hale

February 20, 2025

5  out of  5
rating by Rodney J Hale
"Jenell was Insurance agent I spoke to very helpful very friendly. She made it very easy. I got a very affordable rate have renters insurance through them now it just was too easy to be true. State Farm and Janell was very helpful very professional thank you Janelle."
We responded:
"We're thrilled to hear about your great experience with our team! We strive to make your life as easy as possible, at the best rate. Please call, text, or stop by our office if you need anything! - Lisa "
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rex crigger

February 17, 2025

5  out of  5
rating by rex crigger
"This was my first time with State Farm Terrah was an incredible agent to work with. One of the best customer service agents I have encountered. I would recommend this location to anyone"
We responded:
"We are beyond grateful for this very kind recommendation! I'm so glad you found our customer service to be top tier. I'm thrilled to personally welcome you to the Allen State Farm Insurance Family! Please stop by if you ever need anything again. - Lisa"
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Stacy Wilson

February 12, 2025

5  out of  5
rating by Stacy Wilson
"Janell was very helpful"
We responded:
"I'm so glad you found our team to be helpful! We are always here for you, should you need anything in the future. - Lisa "
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LuAnn Johnson

February 11, 2025

5  out of  5
rating by LuAnn Johnson
"Have been with Lisa Allen's branch for over 20 years. Always kind, helpful, and responsive. Spoke w employee Erika the other day. She quickly got what was needed done, offered other options and ideas...and was fun to talk to!"
We responded:
"LuAnn, thank you for being a loyal customer for over 20 years! We’re so glad our team was able to assist you quickly and make the experience enjoyable. We truly appreciate your trust in us! –Lisa"
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Leandria Alexander

February 10, 2025

5  out of  5
rating by Leandria Alexander
"I initially only had rented insurance through them, but they provided a quote for car insurance, and I ended up saving myself over $50 switching over. As a single mom with a teen driver, I really appreciate it."
We responded:
"Leandria, I'm so thrilled to hear we were able to help you save on your insurance costs! We truly seek to take some of the stress out of this very important part of our customer's lives! Please let us know if we can help you with anything else. - Lisa"
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Jerry Brumfield

February 8, 2025

5  out of  5
rating by Jerry Brumfield
"My claims experience was professional and timely."
We responded:
"Hi Jerry! Thank you for your review and comments about our office! I am happy to hear that your experience with us was both professional and efficient. Should you have any questions come up, give us a call, or stop back in and we will be happy to try and help! - Lisa"
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Marsha Hall

February 7, 2025

5  out of  5
rating by Marsha Hall
"Very nice & helpful"
We responded:
"Thank you so much for letting us know about your experience! I'm so glad to hear you felt that our team was nice, helpful, and worthy of five stars! Please let us know if you have any questions in the future. - Lisa"
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Jayme Deckard

February 6, 2025

5  out of  5
rating by Jayme Deckard
"Great service, quick to respond, overall very nice!"
We responded:
"Thank you so much Jayme! We're so glad to hear you had a great experience with our team. It makes our days so much brighter when we know we've made our customers happy! Please give us a call at 812- 333-1322 if you ever need anything. "
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Iris Holmes

January 30, 2025

5  out of  5
rating by Iris Holmes
"Always great service and super understanding. Erika is very lovely to talk to."
We responded:
"Hi Iris! I appreciate your review and kind words, and I am pleased to hear that we could provide you with such excellent service! Feel free to give us a call if you need any further assistance! - Lisa"
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Mark Clensy

January 27, 2025

5  out of  5
rating by Mark Clensy
"Jennifer Crites assisted us in Kim’s absence (illness). Jennifer was patient, friendly, professional & kind. We were well pleased with the services that were provided to us by both Jennifer & Cheyenne."
We responded:
"Thank you so much for taking the time to share your positive experience! We're thrilled to hear you were able to receive a professional, kind and patient experience with our team! It is always our goal to provide excellent service, regardless of which team member you meet with! Let us know anytime you need help in the future. - Lisa "
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Kristy Weaver

January 23, 2025

5  out of  5
rating by Kristy Weaver
"Erika was very fast to respond to my email!"
We responded:
"Thank you, Kristy, for leaving a review! We're thrilled to hear you were able to get such quick service from our team. We absolutely love to hear back from our customers, so we can continue to provide the best service possible! - Lisa "
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Willie Stigall

January 17, 2025

5  out of  5
rating by Willie Stigall
"Lisa's office always does a great job with whatever insurance situation you need. I highly recommend them. Madelyn and the rest are outstanding!"
We responded:
"Thank you for your very kind recommendation! It is one of the highest compliments you can give us. I'm so thrilled you've found our team to have given you such amazing service! We're always here for you, whatever you need! - Lisa"
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Tara Brooke

January 17, 2025

5  out of  5
rating by Tara Brooke
"I recently had a fender bender in the snow and the entire process of working with my insurance has been so easy. I could do everything from the app, from reporting the accident, to finding a list of body shops, getting an estimate, requesting a rental... everything; even with all of this access, my agent still contacted me to make sure I hadn't been hurt and to see if I needed any help. This stressful situation hasn't really been that stressful at all, and I couldn't thank my agent and State Farm enough!"
We responded:
"Tara, this review truly means so much to me and my team!! I am thrilled this stressful situation was made so much easier for you, we know how difficult these processes can be. So glad to hear everyone is safe after the accident! Please reach out anytime, should you need anything. - Lisa"
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doris Tapp

January 11, 2025

5  out of  5
rating by doris Tapp
"We received excellent professional service. Thanks Lisa."
We responded:
"Thank you for the fantastic five-star rating, Doris! We appreciate your support and are delighted to have you as part of our community. If you ever have any questions or need assistance, feel free to reach out. Cheers to more excellent experiences! - Lisa"
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Brandon

January 9, 2025

5  out of  5
rating by Brandon
"The best experience I’ve had with an insurance agent! Even better that they are actually located in my city and not in a different state like a call center. My agent took over 2 hours of their time to come up with a custom quote for me and answer all of my questions, since the only real insurance experience I’ve ever had is through an app that leaves me feeling like I’m not getting the best quality, the agents did the complete opposite helping me to understand all of the different items and actually make a plan that fits my needs and affordability compared to my previous insurance who I am happy to now be leaving and switching over to State Farm."
We responded:
"Brandon, thank you so much for your very kind review! Your words mean so much to our team, as we work tirelessly every day to give our customers the best experience possible. I'm so glad your experience was reflective of these efforts! Please don't hesitate to visit our office again, or give us a call, should you have any needs! - Lisa"
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Art Thomas

January 2, 2025

5  out of  5
rating by Art Thomas
"Thoughtful, thorough, honest."
We responded:
"Thank you for your kind words! I am so glad to hear you found our team to be thoughtful, thorough, and honest. We are so blessed to have wonderful customers like you! Feel free to contact us again, we are happy to help you whenever you need! - Lisa"
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Ashley Mathis

December 30, 2024

5  out of  5
rating by Ashley Mathis
"Allen State Farm is amazing! Jennifer was very helpful, and made the process easy!!"
We responded:
"We are so glad to hear that you found our service so helpful and easy! We want nothing more than to make your life less stressful no matter you're insurance needs. Please reach out again, should you need anything! - Lisa"
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Sharon Krebbs

December 14, 2024

5  out of  5
rating by Sharon Krebbs
"I have been a customer with Lisa for 30 years. Her office is very helpful as always."
We responded:
"We're so thankful for customers like you! Your loyalty and continued trust in us are such a blessing. I'm so glad we've been able to serve you these last thirty years! You're always welcome back! - Lisa"
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Steve Huff

December 12, 2024

5  out of  5
rating by Steve Huff
"Terrah was very professional in getting me the best quotes for home and auto insurance. Many other insurance providers choose not to be competitive. Thank you for making a difference."
We responded:
"Steve, thank you for your kind words! I'm so glad to hear we were able to provide you with the best quotes for both home and auto insurance. One of our top priorities is to make a difference in our community and provide the best experience for our customers! Please reach out, should you need anything! - Lisa"
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Priscilla Brown

December 11, 2024

5  out of  5
rating by Priscilla Brown
"My husband and I went into State Farm today to get help with our automobile insurance, We were helped by a very nice ant patient young womanJennifer, We are senior citizens and not the most comfortable with the digital age, She did an excellent job helping is navigate the process,We are very happy,"
We responded:
"We're thrilled to hear that we were able to assist you and your husband with your auto insurance needs! Our team is dedicated to providing personalized service, especially for our valued senior clients. It's wonderful to know that you felt comfortable and supported throughout the process. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! - Lisa"