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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ian The Real G

October 30, 2023

5  out of  5 rating by Ian The Real G
"I actually go through Adalie Allen, in Elletsville Indiana, but Lisa Allen is her mother and Lisa's office was able to help me with my car and home owners insurance policies today. This was an enormous help, because I almost never have the time to drive out to Elletsville to discuss insurance."

Jeremy Flint

October 26, 2023

5  out of  5 rating by Jeremy Flint
"I've had this branch since I was a teenager and I'm very pleased with this crew! Won't be jumping ship anytime soon!"

Christan Royer

October 7, 2023

5  out of  5 rating by Christan Royer
"Terrah was amazing when I called in. She spent nearly 40 minutes on the phone reviewing my existing policies and helping me adjust those and add a new one! Her recommendations helped me get more coverage and save money!"

Julie Morron

September 27, 2023

5  out of  5 rating by Julie Morron
"Erica was very helpful this morning when I called needing a copy of my homeowner's declaration page. She was very friendly, quick, helpful. Lisa Allen and her office are great!"

Kent Searl

September 23, 2023

5  out of  5 rating by Kent Searl
"Great job! Any time I needed something I just call John or Laura and it gets Done 👍 No fuss!! I needed a new declaration page for car I just bought. Called Laura and she had it sent to me and finance co. in less than an hour!! Kind and helpful. Thanks!!"

Fred Buehl

September 21, 2023

5  out of  5 rating by Fred Buehl
"Staff is super helpful and responsive. Always have a good interaction with the office when I have to do business."

Eduardo Ximenes

September 20, 2023

5  out of  5 rating by Eduardo Ximenes
"Thanks for your great service!"

Amin Ghasemian

September 12, 2023

5  out of  5 rating by Amin Ghasemian
"I had such an amazing experience working with Erika and Liz. They are friendly, helpful and customer-centric."

Deborah A

September 7, 2023

5  out of  5 rating by Deborah A
"THE BEST car insurance EVER!! GREAT customer service and claims department too! I've been with them for about 20 years at least. Very consistent company"

Crista Urena

September 2, 2023

5  out of  5 rating by Crista Urena
"This place was great! I went in for car insurance and had no idea what I needed. Terrah explained everything to me, sometimes more than once, and got me the plan I needed. She was very reassuring, kind, and knowledgeable."

Laura Cox

August 29, 2023

5  out of  5 rating by Laura Cox
"Erika was both thorough and patient. She checked in with me regularly through the process as I made changes to my policy, very happy with the level of customer service she demonstrates!"

Tushmit

August 29, 2023

5  out of  5 rating by Tushmit
"I worked with both Liz Skinner and Erika Holmes at this office and everything was handled very smoothly. They've both been extremely helpful and explained everything really well."

정재희

August 29, 2023

5  out of  5 rating by 정재희
"She is really kind and knows really well about insurance."

cathy clowers

August 28, 2023

5  out of  5 rating by cathy clowers
"I have been with this agency for about 25 years they are always there to help."

Ranjith Erusa

August 24, 2023

5  out of  5 rating by Ranjith Erusa
"I would recommend and would consider State Farm Bloomington for my future/ongoing insurance needs. Liz Skinner from State Farm Bloomington worked with me via email and phone to move my Home and Car insurance that I had for 4 years and helped saved money and at the same time provided other options that will serve our needs. I'm incredibly impressed. Their customer service is top-notch, coverage options are extensive. Affordable and reliable – I wholeheartedly recommend dealing with State Farm Bloomington and Liz Skinner"

Theresa D

August 24, 2023

5  out of  5 rating by Theresa D
"I called the office with a few questions and Erika answered the call. She was very nice and took care of my issues in a timely fashion. You are very lucky to have her as part of your team. I would give her a 10 if I had that option. Thank you for the excellent service."

Elisa Bet

August 15, 2023

5  out of  5 rating by Elisa Bet
"They are great and affordable. Always helpful"

abby niemela

August 14, 2023

5  out of  5 rating by abby niemela
"Very nice and great at communicating! Made the process very easy!"

Max Orston

August 14, 2023

5  out of  5 rating by Max Orston
"Absolutely easy and wonderful customer service. I needed renters insurance for my new apartment in Bloomington and Jenell Lutes was able to work something out for me in a single, short phone call."

Kaitlyn Cuppett

August 10, 2023

5  out of  5 rating by Kaitlyn Cuppett
"She was so beyond helpful and very nice."

John Griner

August 8, 2023

5  out of  5 rating by John Griner
"Great service / competitive prices"

John White

August 8, 2023

5  out of  5 rating by John White
"I had a few things that needed taken care of, I talked to Liz and she was great. We spent some time texting and she answered my questions promptly and patiently. Great service, thank you!!"

Emily Pike

August 1, 2023

5  out of  5 rating by Emily Pike
"Love working with this office. They are always so quick and thorough. Today, Erika was able to help me get my car insurance switched in a matter of minutes. Thanks, Erika!"

Arlene Skinner

August 1, 2023

5  out of  5 rating by Arlene Skinner
"Liz was very professional and did the paperwork quickly!"

Esfandiar Haghverdi

August 1, 2023

5  out of  5 rating by Esfandiar Haghverdi
"Perfect service! Very helpful staff. Recommend to all!"