State Farm® Insurance Agent Lisa Allen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cristy Neff
April 17, 2026
5
out of
5
rating by Cristy Neff
"Jennifer was informative, patient, personable, and thorough."
We responded:
"Thank you for the fantastic review, Cristy! We are always here to help with your insurance needs here in Bloomington . "
Patricia Binninger
April 17, 2026
5
out of
5
rating by Patricia Binninger
"Contacted this group to obtain surety bond to serve as personal representative for my late sister. Brooke was extremely effective in helping us complete the application and in getting approval. Unfortunately, after court appearance, terms changed and am now waiting for new court order to complete process."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Lisa Allen’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Aric Neff
April 16, 2026
5
out of
5
rating by Aric Neff
"Very helpful, takes the time and positive attitude, professional all around"
We responded:
"Thank you for the 5-star review, Aric! Here on State Farm Agent Lisa Allen’s Team, we are proud to serve our community and appreciate your recognition. "
John Michael
April 10, 2026
5
out of
5
rating by John Michael
"Brooke was awesome she not only listened to my needs but seemed to care that I was getting what I wanted"
We responded:
"Thank you for the amazing review, John! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Carla Chávez
April 10, 2026
5
out of
5
rating by Carla Chávez
"Great customer service, I'm really satisfied. Super easy and convenient to have my insurance policies at this office, even though I'm living in a different city now. Brooke was really good and super helpful explaining about my options, and I fully recommend their services."
We responded:
"Thank you so much for the 5-star rating, Carla! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Sandy Wilcox
April 8, 2026
5
out of
5
rating by Sandy Wilcox
"Terrah Blanton helped me update my special needs daughter's renters policy. Terrah made the process so easy and explained everything thoroughly. A very pleasant experience. Thank you! Sandra Wilcox"
We responded:
"Thanks so much for the amazing review, Sandy! We really appreciate your support here in Bloomington . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Amy Smith
April 2, 2026
5
out of
5
rating by Amy Smith
"Added a car and it was simple and fast. Covered other policies as well."
We responded:
"Thank you for taking the time to leave such a great review, Amy. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Danielle Friend
March 23, 2026
5
out of
5
rating by Danielle Friend
"Absolutely amazing and friendly staff! Marci and Ryndi are the BEST! Highly recommend them to anyone looking for insurance."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Lisa Allen’s Team. "
Allison Clary
March 18, 2026
5
out of
5
rating by Allison Clary
"I called and spoke to Madelyn today. She was a phenomenal help with answering all my questions about adding my teenage driver to my policy. She was helpful, professional, and sympathetic to all my needs and concerns. Thank you Madelyn for making a tedious task easier!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Lisa Allen’s Team. "
John Bunch
March 13, 2026
5
out of
5
rating by John Bunch
"I went to Chelsea Matthew's. She was excellent at explaining the differences in my old insurance company and State Farm and very clearly explained all my benefits and even went on to tell me exactly how much each benefit is costing me per months. I'm very happy and comfortable knowing exactly what I'm paying for. She went above and beyond."
We responded:
"John, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Lisa Allen’s Team!"
F. Grey Nicholson
March 6, 2026
5
out of
5
rating by F. Grey Nicholson
"I have been a customer of Lisa Allen’s State Farm for quite some time and the staff never disappoints. Today I’m finally leaving a review after the excellent service that I received from Marcey S. She was patient with my questions, knowledgeable, and very pleasant to speak with. All staff has been the same for as long as I have been a customer. I highly recommend Lisa Allen’s insurance team for your home, auto and any other insurance needs."
We responded:
"F., thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
suzanne burns
March 4, 2026
5
out of
5
rating by suzanne burns
"Marcey Swan helped me tremendously! I was out of state and having difficulties accessing documents. Marcey was so patient!"
We responded:
"suzanne, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Sean Burdette
March 3, 2026
1
out of
5
rating by Sean Burdette
"This is the first review I have ever written. Unjustifiably raised my rate without clear explanation or transparency. They made no effort to offer competitive rate when switching insurance companies. I moved to Allstate after being with State Farm for years. Saving about 50 dollars a month with Allstate."
Kimberlee Thomas
March 3, 2026
5
out of
5
rating by Kimberlee Thomas
"Jennifer was very professional and helpful with my policy changes and answering all of my questions. Each time I've called this office, they have immediately taken care of my insurance needs. I would highly recommend this State Farm agent and her staff for your insurance needs."
We responded:
"Thank you for your review, Kimberlee! We're delighted to hear about your excellent experience with Erika and the team. At State Farm, we pride ourselves on delivering top-notch service and making sure all your insurance needs are met swiftly and efficiently. It’s fantastic to know that we’ve continued to meet your expectations throughout your impressive 35-year journey with us. Your recommendation is greatly appreciated, and we’re excited to continue serving you. Welcome once again to our office! - Lisa"
Breanna Stout
February 23, 2026
5
out of
5
rating by Breanna Stout
"Worked with Brooke on getting homeowners and auto insurance. Was super easy, walked me through everything I needed. Very polite and friendly. Saved me money and got better coverage."
We responded:
"Thank you so much for the 5-star rating, Breanna! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Alexis Meyer
February 18, 2026
5
out of
5
rating by Alexis Meyer
"Brook was absolutely wonderful! She helped me with so much"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Lisa Allen’s Team. "
Mindy Kimbrel
February 16, 2026
5
out of
5
rating by Mindy Kimbrel
"Madelyn made our transition to switch insurance agents/companies very easy! She was polite, easy to work with, and had everything ready to go in no time."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Lisa Allen’s Team. "
Marvel Spiracy
February 4, 2026
1
out of
5
rating by Marvel Spiracy
"Absolutely horrible"
Nurzhan Kassym
January 30, 2026
5
out of
5
rating by Nurzhan Kassym
"Great experience! Worked with Jennifer and marcey and got great price and outstanding service!"
We responded:
"Thank you so much for the 5-stars, Nurzhan! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Ian Norden
January 30, 2026
5
out of
5
rating by Ian Norden
"I have both my auto and home insurance through the Lisa Allen office and the experience working with Terrah Blanton there has been great. She was very helpful in finding coverage for a bit of an odd mortgage arrangement, and worked with me to get auto set up very quickly on the spot while I was still in the car dealership."
We responded:
"Ian, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Lisa Allen’s Team here in our Bloomington office. "
Sugar Shack
January 29, 2026
5
out of
5
rating by Sugar Shack
"Worked with Brooke today on insurance for our new build. She was amazing. Very helpful and knowledgeable!"
We responded:
"Thank you for taking the time to leave such a great review, Sugar. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Vicki Teller
January 27, 2026
5
out of
5
rating by Vicki Teller
"I had an excellent experience with this State Farm insurance agency. Marcey Swan was very responsive and professional and nice. She provided me with options that fit within my budget and needs for auto insurance. Highly recommend."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Lisa Allen’s Team! We deeply appreciate your kind words. I am so glad to hear my team members were able to help you with your auto insurance. - Lisa"
Kristen Swango
January 20, 2026
5
out of
5
rating by Kristen Swango
"Marcey has been so helpful at finding the right coverage for me! She’s very communicative, quick to respond, and eager to help. I highly recommend Marcey and State Farm!"
We responded:
"Thank you so much for the 5-stars, Kristen! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Kelly Walsh
January 15, 2026
5
out of
5
rating by Kelly Walsh
"Thank you Marcey for the quick and friendly service!"
We responded:
"Thank you so much for the 5-stars, Kelly! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Larry Smith
January 2, 2026
5
out of
5
rating by Larry Smith
"Jennifer was very knowledgeable and made my experience very easy"
We responded:
"Thank you for your feedback! I'm glad to hear that you had an easy experience and received knowledgeable support. I appreciate your trust and my team, and I are here to assist you with your property and vehicle insurance needs anytime! - Lisa"