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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Taylor Shields

Taylor Shields

October 22, 2026

5  out of  5
rating by Taylor Shields
"Madelyn was extremely helpful helping me get my coverage started and found me a much cheaper policy than what I’m paying now! She answered all my questions and was so friendly!"
We responded:
"Taylor, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Bloomington. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Lisa Allen and Team "
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Joshua Spruill

October 21, 2026

5  out of  5
rating by Joshua Spruill
"We just add this insurance we spoke with Brooke she was very helpful on our auto and we also got renter insurance to for us. If any one need some good insurance please reach out to them we spoke with brooke"
We responded:
"Joshua, thank you for the amazing review! Our Bloomington insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Lisa Allen, your State Farm Agent "
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Marshal Francis

October 20, 2026

5  out of  5
rating by Marshal Francis
"Jennifer was was very skilled in with helping me with my State Farm phone appt. I have had my insurance with the Lisa Allen office for a number of years and am very happy with it."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Stephen Miller

October 19, 2026

5  out of  5
rating by Stephen Miller
"Marcey Swan was extremely helpful, and swift at getting us insured."
We responded:
"Thank you for the 5-star review, Stephen! We’re proud to serve the Bloomington community and truly appreciate your support. "
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Sherry Beer

October 14, 2026

5  out of  5
rating by Sherry Beer
"For the past 20 yrs I have worked with Lisa Allen’s agency for all car and house insurance needs. I reached out to Jennifer today and am grateful for her suggestions for updating some of my coverage. Jennifer has gone above and beyond recently helping me navigate insurance while considering my changing circumstances!"
We responded:
"Sherry, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Bryan Blake

October 14, 2026

5  out of  5
rating by Bryan Blake
"Jennifer is a joy to work with and very thorough."
We responded:
"Thank you so much for the 5 stars, Bryan! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Jason Wong

October 13, 2026

5  out of  5
rating by Jason Wong
"Fast and friendly service, no problems experienced."
We responded:
"Jason, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Bloomington insurance team is always here and happy to help. "
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jay brinkman

October 9, 2026

5  out of  5
rating by jay brinkman
"Jennifer was great to work with and she went out of her way to meet all of my Insurance needs, thank you"
We responded:
"Thank you so much for the 5 stars, jay! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Heather King

Heather King

October 9, 2026

5  out of  5
rating by Heather King
"This is the best insurance agency I've come to find. Marcey is very personable and can help you with any of your insurance needs."
We responded:
"Thank you so much for the 5 stars, Heather! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Jeremy Bennett

October 2, 2026

5  out of  5
rating by Jeremy Bennett
"Very positive experience with Lisa Allen's office, and with account manager, Madelyn Nelson, in particular. Madelyn was quick to answer my inquiry and get my new temporary card to me within minutes of the request. Moreover, I felt respected and valued as a member of State Farm. Very friendly and positive!"
We responded:
"Jeremy, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Lisa Allen and Team "
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Donna Burkhardt

October 1, 2026

5  out of  5
rating by Donna Burkhardt
"I have mostly dealt with staff member Brooke Herron. She is very helpful and answered all of my questions friendly and promptly. The office seems to run smoothly and efficiently. I am very confident they will handle all of my insurance needs!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Albert Gonzalez

Albert Gonzalez

September 15, 2026

5  out of  5
rating by Albert Gonzalez
"I spoke with Marcey and Chelsea about getting a new auto policy for my college student. They were both extremely helpful, knowledgeable and patient with my requests and subsequent questions. Thank you for all of your help!"
We responded:
"Hi Albert, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Lisa Allen, Your State Farm Agent "
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nebila wober

September 10, 2026

5  out of  5
rating by nebila wober
"Brooke was very efficient and helpful in setting up renters insurance ."
We responded:
"Hi nebila, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Lisa Allen’s team.  Please reach out to us if any questions come up!  - Lisa Allen’s Insurance Team "
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Penny Meche

September 4, 2026

5  out of  5
rating by Penny Meche
"I called and spoke with Jennifer about getting a new auto policy and renters insurance. She was very knowledgeable and patient with my requests and questions. She worked with me and was able to find a policy that would meet my needs without breaking the bank. Thank you Jennifer for all of your help!"
We responded:
"Penny, thank you for the fantastic review! We’re always here to support you with your insurance needs in Bloomington. "
Profile photo of Broc Borntrager

Broc Borntrager

September 3, 2026

5  out of  5
rating by Broc Borntrager
"Quick, clear and honest. I switched my home and auto coverage in no time and saved a lot."
We responded:
"Broc, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Marie Baker

September 1, 2026

5  out of  5
rating by Marie Baker
"Fast..efficient...pleasant demeanor...kindness dealing with the elderly. I'd recommend this agency to everyone."
We responded:
"Thank you so much for your kind review, Marie!  If you need insurance assistance, we are just an email or call away! - Lisa Allen, your State Farm Agent   "
Profile photo of Christine Conklin

Christine Conklin

September 1, 2026

5  out of  5
rating by Christine Conklin
"I called and spoke to Madelyn. She was very professional and down to earth. Very personable. She made the experience very easy and answered all my questions."
We responded:
"Christine, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Anna Tanner

Anna Tanner

August 29, 2026

5  out of  5
rating by Anna Tanner
"As always, every experience with Lisa's office is great and as painless as possible. Ryndi has helped me for weeks now as we were car shopping for a commuter, and she happily answered all of my questions and provided quotes for several different vehicles. When we finally picked the winning car, she was just as invested in the whole thing with us, and was so great about getting it added to our policy and emailing cards for it at 4pm on Friday so that we could drive it this weekend. She was so personable and professional, a rarity in customer service these days. Thank you!!"
We responded:
"Hi Anna, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Lisa Allen’s team.  Please reach out to us if any questions come up!  - Lisa Allen’s Insurance Team "
Profile photo of Isaac Summers

Isaac Summers

August 28, 2026

5  out of  5
rating by Isaac Summers
"I called to acquire renters insurance when my apartment complex was being difficult and she was fantastic at getting those small details correct!"
We responded:
"Hi Isaac, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Lisa Allen’s team.  Please reach out to us if any questions come up!  - Lisa Allen’s Insurance Team "
Profile photo of Lydia Goetcheus

Lydia Goetcheus

August 28, 2026

5  out of  5
rating by Lydia Goetcheus
"Very effective and knowledgeable. Great price too. Highly recommended."
We responded:
"Lydia, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of April Blackmore

April Blackmore

August 28, 2026

5  out of  5
rating by April Blackmore
"Marcey always takes amazing care of all our auto insurance needs. I was upset already about the chips in my windshield, as soon as I let Marcey know she had in taken care of in no time. Thanks again!"
We responded:
"April, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of Chris Hunt

Chris Hunt

August 25, 2026

5  out of  5
rating by Chris Hunt
"I called and talked to Brooke about some details regarding my auto insurance bill. I asked for some information about the monthly bill and Brooke emailed me the information right away. She was very helpful."
We responded:
"Hi Chris, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Lisa Allen, Your State Farm Agent "
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Carolyn S

August 21, 2026

5  out of  5
rating by Carolyn S
"Excellent follow up, professional and knowledgeable. I would highly recommend this team!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Bloomington insurance team. "
Profile photo of Rachel Miller

Rachel Miller

August 21, 2026

5  out of  5
rating by Rachel Miller
"Brooke has been amazing with the needs and situation that im currently in. Shes always there when I need her. If I have questions or concerns shes quick to help. She also responds quickly and stays on top of the job! I couldn't be happier with my agent 😊"
We responded:
"Thank you so much for the 5 stars, Rachel! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Shoummo Ahsan Khandoker

Shoummo Ahsan Khandoker

August 12, 2026

5  out of  5
rating by Shoummo Ahsan Khandoker
"Was buttery smooth working with Brooke."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Bloomington to know you had such a great experience with us. "