State Farm® Insurance Agent Lisa Allen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Patrick Asplund
November 15, 2024
5
out of
5
rating by Patrick Asplund
"I have been with Lisa Allen - State Farm Insurance for 20+ years. I have home and auto insurance with Lisa Allen. I have (4) kids all 16 or older; so I have (6) drivers in the family. Recently I've been in the market for a (5th) car and maybe a (6th) in the near future. I have consulted with Madelyn (Lisa Allen - State Farm) a couple of times in the past week over the purchasing of the vehicle and getting it put on my auto policies. Madelyn has been great. There had been an issue with the dealer getting a hold of the auto Title. Initially, I found it hard to believe it could take 6-days to release the Lein on the Auto Title. Madelyn had previously worked at an auto dealership prior to Lisa Allen State Farm. She was able to provide some past history that sometimes Auto Titles can get hung up with the Lein. She was correct. The out of state dealer (Hoselton Toyota, East Rochester, NY) has been great with the Used Car sales experience. Hoselton Toyota Easts Rochester, NY (Partha, Pre-Owned Sales Consultant) has been very straight forward, honest, and easy to come to an agreement on price and delivery terms. Hoselton Toyota never played any games in the pre-owned sales process. Partha and Madelyn have communicated back and forth a couple of times with each other and me to align all the paperwork: insurance proof of date, finance loan, and sales agreement. After waiting 1-week for the Title to free from the Lein and State of NY, the efforts from Partha and Madelyn, are making the sales go through 1-week later. Also, of note, Madelyn and I are located (Bloomington, IN) 660 miles from Hoselton Toyota, (East Rochester, NY). I had looked for a 2017 INFINITI QX50 VA 3.7L, AWD SUVs from coast to coast (New Jersey to Seattle, WA). Hoselton Toyota, East Rochester, NY (had the best pre-owned QX50 in the nation for me based on Options: (Premium, Premium+, Deluxe Touring, and Technology packages), moderate 64,000 miles, and BEST PRE-OWNED (7+ year old vehicle) inspected and conditioned car I've seen. Hoselton Toyota installed new brakes: rotors (Fr/Rr), pads (Fr/Rr), new tires, and newly installed Weather Tech floor mats. The 2017 INFINITI QX50 with 64,000 miles looked and felt like a NEW CAR for a fraction of the new car price. I appreciate meeting and working with Partha (Hoselton Toyota, East Rochester, NY) and the support from Madelyn (Lisa Allen - State Farm, Bloomington, IN) in the purchase process of this Pre-owned 2017 INFINITI QX50 AWD SUV. Thanks Partha and Madelyn, Patrick Asplund, Bloomington, IN"
Laney Stevens
November 14, 2024
5
out of
5
rating by Laney Stevens
"I have been with Lisa's agencie for many years and have always had a good experience. I spoke with Jennifer today, and she helped me with some cr and life insurance. She was lots of help and I just wanted to say, Thank you Jennifer!"
We responded:
"Thank you so much for sharing your experience, Laney! I’m glad that you found our service up to the mark and that all your questions were addressed. Providing great coverage and excellent customer service is our priority. We'll be sure to tell Jennifer of your kind words and if you ever have more questions or need assistance, please let us know. We appreciate your support! - Lisa"
Jennifer Tarter
November 13, 2024
5
out of
5
rating by Jennifer Tarter
"Terrah Blanton is the best at Lisa Allen's office! Terrah is quick to respond and always professional, friendly, and goes the extra mile to make sure her customer is taken care of!"
We responded:
"Thank you Jennifer for the 5 star review. it is our pleasure to work with you. Lisa Allen & Team"
Kristy Rodman
November 10, 2024
5
out of
5
rating by Kristy Rodman
"Lisa Allen with State Farm have been a wonderful help! Joining Stae Farm with Lisa has saved me 100$ per month on auto insurance versus Progressive! Thank you ThankYou!"
We responded:
"Hi Kristy! Thank you for your review and kind feedback! We always appreciate hearing from our customers about their experiences with us, and I am happy to see that we were able to provide you the assistance you were looking for with your auto insurance and help you through the process. If you have any questions or need more assistance moving forward, give us a call! - Lisa"
Patty Byers
November 9, 2024
5
out of
5
rating by Patty Byers
"Everything I asked she looked it up for me Anna took care of it and saved me money too"
We responded:
"Patty, thank you for your amazing feedback and for sharing your experience with our office! We pride ourselves on customer service and want to make sure our customers are taken care of, especially long-term customers like yourself. If you have any questions, you know where to find us! - Lisa"
Monty Clark
November 7, 2024
5
out of
5
rating by Monty Clark
"I highly recommend, I was provided great service, to make sure all insurance needs were covered, at an affordable price. Thank you so much!"
We responded:
"Hi Monty! Thank you for your amazing review and feedback, I am happy to hear that we were able to give you such amazing service and help you out with your insurance needs. Give us a call if you have any questions! - Lisa"
Doug Dixon
October 25, 2024
5
out of
5
rating by Doug Dixon
"Madelyn was very helpful and knowledgeable in getting my quote for my new Jeep."
We responded:
"Thank you so much for sharing your experience, Doug! I’m glad that you found our service up to the mark and that all your questions were addressed. Providing great coverage and excellent customer service is our priority. We will be sure to tell Madelyn of your kind words, and if you ever have more questions or need assistance, please let us know. We appreciate your support! - Lisa"
Amanda Ewer
October 15, 2024
5
out of
5
rating by Amanda Ewer
"We have a large family, so that means lots of cars and drivers have been on our policy through the years. We’ve always gotten excellent help with making needed changes along the way!"
We responded:
"Thank you for your lovely review and feedback on your experience with us, and I am happy that we were able to give you the assistance you and your family needed. Don’t hesitate to give us a call if you have any questions going forward! - Lisa"
Whitney Evans
October 9, 2024
5
out of
5
rating by Whitney Evans
"Madelyn was very friendly, helpful, and efficient."
We responded:
"Thank you for the fantastic review, Whitney! We’re so glad to hear that Madelyn was able to assist you effectively and answer all your questions. It's great to know her knowledge and thoroughness made a positive impact. We appreciate you taking the time to share your experience, and we look forward to serving you again in the future! - Lisa"
Rebecca Ramsey
October 4, 2024
5
out of
5
rating by Rebecca Ramsey
"Lisa's office has always been extremely quick and helpful for home and auto insurance, whether getting estimates for new policies or changing/asking questions about existing ones. Recently both Erika and Jenell have helped me over the phone and via email, and I have no complaints whatsoever! Communication between everyone in the office is clearly stellar."
We responded:
"Rebecca, thank you for the wonderful review! We're so glad you had a positive experience with Erika and Jenell at our office. It’s fantastic to know they helped you with all your needs. Your happiness is our top priority, and your feedback is greatly appreciated. We look forward to serving you again soon! - Lisa"
Kadeem Goddard
October 1, 2024
5
out of
5
rating by Kadeem Goddard
"Professional and straightforward! They make the insurance process easy."
We responded:
"Thank you for the five-star rating, Kadeem! It’s wonderful to see that you had a positive experience with us. Your feedback is incredibly important, and we're here to help with your insurance whenever you need it. If there's anything specific you appreciate or any further assistance you require, feel free to let us know. Thanks for being a part of our community! - Lisa"
Denia Griffith
September 23, 2024
5
out of
5
rating by Denia Griffith
"Erika was very helpful and speedy with getting the info I needed."
We responded:
"Thank you for your review, Denia! I am happy to hear that Erika could help you out and we appreciate your kind feedback. Please reach out should you have any questions! - Lisa"
Jeremy Chasteen
September 23, 2024
5
out of
5
rating by Jeremy Chasteen
"Erika Holmes at State Farm was extremely helpful in getting our policies updated for a new client. She made the process smooth and efficient. Highly recommend."
We responded:
"Thank you for your kind words, Jeremy! We're thrilled to hear that Erika was able to make the process smooth and efficient for you. We appreciate your recommendation and are always here to help with any future needs! -Lisa"
Fred Buehl
September 18, 2024
5
out of
5
rating by Fred Buehl
"Staff is super helpful and responsive. Always have a good interaction with the office when I have to do business."
We responded:
"Fred, we’re so glad to hear that you've had consistently positive interactions with our office staff! Our team is dedicated to being both helpful and responsive, making your business dealings a breeze. We look forward to continuing to provide you with exceptional service for future needs! - Lisa"
Katy Lamon
September 13, 2024
5
out of
5
rating by Katy Lamon
"Very friendly people, there was no wait time at all, Kim is awesome she's helped me twice now with 2 different vehicles an got me a good quote both times. I really appreciate it."
We responded:
"Katy, thanks so much for the 5-star review! We are so grateful for your feedback and to have you a part of our state farm family. If you ever need anything, don't hesitate to reach out. - Lisa"
Amaya James
September 6, 2024
1
out of
5
rating by Amaya James
"I hated state farm from the day I had them. Will never recommend them. My entire family got away from state farm too. Best decision made. Switched to USAA and will forever stay with them. Make the switch! It’s incredibly worth it. Soooo much cheaper, and better insurance."
We responded:
"Hi Amaya, we’re sorry to hear about your experience. Our goal is always to provide the best service and support, and we regret that you didn’t feel that way. If there’s ever anything we can do to improve or assist you, please feel free to reach out. Best wishes with your current insurance and thank you for your feedback. - Lisa"
Christy Everman
August 23, 2024
5
out of
5
rating by Christy Everman
"Very helpful, even when cancelling a policy with them. Especially Madelyn!"
We responded:
"Hi Christy! We appreciate your feedback on your experience with us, and I am glad that Madelyn was able to help you out with what you needed. If you have any questions, feel free to reach out! - Lisa"
Nicolas Valazza
August 20, 2024
5
out of
5
rating by Nicolas Valazza
"Erika was very helpful again."
We responded:
"Thank you Nicolas for th4e 5 star review. We appreciate the opportunity to work with you. Lisa Allen & Team"
nan hu
August 20, 2024
5
out of
5
rating by nan hu
"I worked with Terrah Blanton to build my quote and she was nice and patient to explain all the details. It took me a while to compare policies and companies and I'm happy to finally choose State Farm."
We responded:
"Thank you for the wonderful review! We are so glad Terrah was able to help you during this process! We'll be sure to pass your kind words along to her. Thank you so much for choosing us and we welcome you to our State Farm family! Please let us know if there is anything else we can do for you. - Lisa"
Kristina Smith
August 16, 2024
5
out of
5
rating by Kristina Smith
"In that last month I have called Madelyn with Lisa Allen-State Farm Insurance for TWO different policies. I was in need of updating my homeowners insurance and Madelyn was gracious enough to go line by line with me to insure that 1. I understood the coverage 2. I had the coverage I needed and ultimately, the quote she gave me was cheaper with more coverage than the previous quote....so it was a win win! Fast forward a few weeks and I need renters insurance for my college kiddo...I knew who to call-MADELYN and STATE FARM! Ya'll rock. Thank you for making these things so easy!"
We responded:
"Thank you so much for sharing your fantastic experience! I’m pleased to hear that Madelyn was able to assist you effectively and make your experience fun and as easy as possible. She truly is a wonderful part of our team who always strives to go the extra mile. Your kind words mean a lot to us, and we'll be sure to pass them along to Madelyn. If there's anything else we can help you with, don't hesitate to give us a call. Thanks again for choosing us! - Lisa"
Angela Castañeda
August 16, 2024
5
out of
5
rating by Angela Castañeda
"I spoke to Erika this morning and she was super helpful answering all of my questions and providing me with comparison data and the necessary paperwork to make additions to my auto insurance. Jenell was also very quick to respond to my questions via email and followed up with a phone call as well. I appreciate the quick and courtesy service at this office."
We responded:
"Hi Angela! Thank you for your feedback, I am happy to hear that your experience with us was nothing but helpful and efficient! Insurance can be a very stressful topic and very time-consuming, so I am glad we were able to help you out and not take up too much of your time. If you have any questions going forward, give us a call! - Lisa"
Lena Haidous
August 15, 2024
5
out of
5
rating by Lena Haidous
"I have renter's insurance through them for my son while he attends college out of state. They are always helpful and responsive. Especially Madelyn N., she is very nice and knowledgeable."
We responded:
"Lena, thank you for sharing your experience! We're so happy to hear that Madelyn has been able to assist with your renter's insurance needs while your son is away at college. We’re here to support you whenever you need us. - Lisa"
Rebecca Schmitt
August 14, 2024
5
out of
5
rating by Rebecca Schmitt
"Erika at State Farm Lisa Allen did a wonderful job helping me update my homeowners policy information and renters insurance throughout my moving process! I've used this office for home, life, auto, and now renters insurance, and they've always provided quick results and excellent communication."
We responded:
"Thank you, Rebecca, for your amazing feedback on Erika and your experience with our office! We pride ourselves on customer service and want to make sure our customers are taken care of, especially long-term customers like yourself. If you have any questions, you know where to find us! - Lisa"
Michael Wiles
August 13, 2024
5
out of
5
rating by Michael Wiles
"Erika is great! very helpful and addressed all of my needs."
We responded:
"Thank you so much for your kind words and five-star review, Michael! It’s great to hear that Erika was very helpful and provided you with fantastic service. Quick and responsive service is what we strive for, and we're glad to know you appreciate it. If you need anything else, we're here to help. - Lisa"
Samantha Eibling
August 13, 2024
5
out of
5
rating by Samantha Eibling
"I've used Lisa Allen's firm for personal and business insurance for 10 years and couldn't be happier. Her team is always willing to help you figure something out, prompt with responses, and kind. Every team member that has helped me with an issue regarding my business insurance has honestly made the work of insuring what's important virtually effortless."
We responded:
"Thank you, Samantha, for taking the time to share your wonderful experience with Lisa Allen's firm! We truly appreciate your continued support over the past 10 years and are delighted to hear that you couldn't be happier with our service. We're proud of our dedicated team, especially Hailey, who was able to assist you with your recent business insurance issue. It's fantastic to know that our team's willingness to help, prompt responses, and kindness have made insuring what's important virtually effortless for you. If you ever have any further questions or require assistance, please don't hesitate to reach out. We value your trust and look forward to serving you for many more years to come! - Lisa Allen"