State Farm® Insurance Agent Lisa Allen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
john wlodek
May 14, 2025
5
out of
5
rating by john wlodek
"With Lisa out of the office, Erika did a great job finalizing my insurance coverage when I called with an actual closing date on a house purchase that was only two days away. I’m very satisfied and it’s good to know it didn’t take the agency owner to act on a time sensitive request."
Gary Metcalf, MD
May 13, 2025
5
out of
5
rating by Gary Metcalf, MD
"Jenelle is a STAR Had an insurance claim submitted being processed in the State Farm claims department. Had attempted to get an update. Called State Farm claims department and endured the (insert swear word here) automated assistant several time only to be told my claims adjuster was not available. Sent an email that was not answered after several days. Called Lisa Allen's office and spoke with Jenelle venting my frustration. Jenelle patiently listened to my dilemma and advised me she would do all she could to assist. She let me know, there is not a direct line to the claims department to speak with a live individual. She would also have to go through the automated assistant as well. Less than an hour later, the claims adjuster was on the phone with me apologizing for not getting back to me. Approved payment on the claim. The money was in the bank pending that day and released the next. Jenelle is a stellar example of customer service."
We responded:
"Thank you so much for your kind words! I'm thrilled to hear about your positive experience with my team. This team member truly embodies our commitment to excellent customer service, and we're glad she could assist you with your claim. If you need anything else in the future, please don't hesitate to reach out. We appreciate your feedback! - Lisa"
Justin Smith
May 7, 2025
5
out of
5
rating by Justin Smith
"You could not ask for better group of people to help you with any need. Ive had state farm for a long time and don't plan on changing that."
We responded:
"Thank you for your continued loyalty to the Allen State Farm family! I am so thankful to have trusting, long lasting customers like you. Please let us know, should you need anything! - Lisa "
Melissa Green
May 7, 2025
5
out of
5
rating by Melissa Green
"Everyone is always very friendly and helpful, I have my home and 4 vehicles insured and am satisfied with the whole experience!"
We responded:
"Melissa, thank you for taking the time to write about your wonderful experience with my team! I'm so thankful to hear we have continued to provide you with the best service. You are always welcome to stop by or call in, anytime. - Lisa "
Charlie Jesseph
May 5, 2025
5
out of
5
rating by Charlie Jesseph
"Jennifer was very helpful and efficient at getting me set up with homeowner’s and car insurance"
We responded:
"Charlie, I'm so glad to hear my team was helpful and efficient in setting up your policies! I'm thrilled to welcome you to the Allen State Farm Insurance Family! Please reach out should you ever need anything. - Lisa"
Bryan Crane
May 2, 2025
5
out of
5
rating by Bryan Crane
"I had an all around good experience with switching my insurance over to State Farm. Terrah Blanton was the representative that handled my small business insurance needs. She is very knowledgeable on what fit my insurance needs for my company and I would recommend her to anybody that needs insurance. It was all handled over the phone very fast and she was very polite. I was told if I had any questions later to feel free to call anytime."
We responded:
"Thank you, Bryan, for taking the time to leave us a review! I'm thrilled to hear that my team gave you fast and courteous advice concerning your insurance needs, all over the phone! I love to hear that we can make this process as simple and quick as possible for our customers. Please don't hesitate to call us or visit our office! - Lisa"
lou O'Boyle
April 29, 2025
5
out of
5
rating by lou O'Boyle
"We just moved to Bloomington and needed to secure homeowners insurance before closing on our home. I got 5 quotes from 5 companies and Lisa Allen State Farm was by far the best for coverage and cost. Today we met with Madelyn to get our cars insured. She was able to give us more coverage for less than what we were already paying. Lucky us! I would highly recommend Madelyn! And, she was super nice!"
We responded:
"Thank you for taking the time to share your experience with us! We’re so glad to hear that you found the best coverage and cost for your homeowner's insurance. It’s great to know that my team was able to help you secure car insurance with even more coverage at a lower price. We appreciate your kind words and your recommendation! If you have any more questions or need assistance in the future, please feel free to reach out. Welcome to Bloomington, and we wish you all the best in your new home! - Lisa"
Roger Hangarter
April 29, 2025
5
out of
5
rating by Roger Hangarter
"After adding a new car to my auto policy recently, I decided to ask for a meeting today to go over my homeowners insurance to ensure it was up-to-date since since it had been about 20 since I talked about it with anyone at State Farm. Ryndi walked me through everything and helped me make a few benificial changes that would work better for my circumstances. Ryndi was extremely helpful, answered all of my questions and clearly explained each part of the policy. I was very pleased with everything."
We responded:
"Thank you so much for taking the time to share your positive experience with my team! We're thrilled to hear that we were able to assist you in reviewing and updating your homeowners insurance policy. It’s great to know that we provided clear explanations and helped you make beneficial changes tailored to your needs. We strive to provide personalized service, and it’s wonderful to see that reflected in your visit. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! - Lisa"
WHEELING & ABLE
April 28, 2025
5
out of
5
rating by WHEELING & ABLE
"Jennifer at Lisa Allen's office was an absolute pleasure to work with. Had a quick question regarding a new vehicle and I was so pleased to talk to a real person and get a quick answer instead of having to "use the app." The fact that her personality only brightened the conversation made it even better. I couldn't be happier. Thanks Jennifer!"
We responded:
"Thank you so much for your kind words! I'm thrilled to hear about your positive experience with my team. We pride ourselves on providing personalized service, and it’s wonderful to know that they were able to assist you with your question so efficiently and with such a warm personality. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback! - Lisa"
Troy Hash
April 18, 2025
5
out of
5
rating by Troy Hash
"It was a pleasure to do business with Ryndi at Lisa Allen State Farm Insurance. She answered all my questions, she was patient and very pleasant, and she was very knowledgeable regarding all aspects of my insurance needs. I highly recommend her!"
We responded:
"Thank you so much for the amazing review! I'm so glad to hear that our team was able to help answer your questions in such a kind and patient way! We appreciate your recommendation and are here if you need anything else in the future! - Lisa"
Dana Patton
April 14, 2025
5
out of
5
rating by Dana Patton
"Very thorough and helpful! We’re happy with our quote 😊"
We responded:
"Thank you, Dana, for letting us know how we did! I'm so glad you found my team helpful and thorough! Please reach out to us anytime. - Lisa"
Hailey Friley
April 14, 2025
5
out of
5
rating by Hailey Friley
"Madelyn at State Farm has been wonderful to us! We have recently purchased our first home and she has made the process so smooth! She’s provided detailed information in helping us learn all of the new information! We are very appreciative to get to work with her!"
We responded:
"Hey Hailey! Thank you for your wonderful review, and congratulations on your new home! I'm so glad my team was able to help you understand what you need to be fully covered and taken care of! We sleep easier at night knowing our customers are well taken care of! Never hesitate to reach out or stop by our office. - Lisa"
Kellie Runyan
April 11, 2025
5
out of
5
rating by Kellie Runyan
"Madeline has been very helpful & great! She has worked with me in times when I really needed her help & im truly so grateful! She’s a blessing!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience and that our team member was able to assist you during a challenging time. Your gratitude means a lot to us, and we’re grateful to have you as part of our community. If you ever need anything else, don’t hesitate to reach out! - Lisa"
Shingshong Shei
April 10, 2025
5
out of
5
rating by Shingshong Shei
"Always provide excellent, professional, and quick services!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you consistently have a positive experience with our services. Our team takes pride in delivering professional and efficient solutions, and your feedback motivates us to keep up the great work. Visit us anytime! - Lisa"
Harold Darnell (King Harold)
April 7, 2025
5
out of
5
rating by Harold Darnell (King Harold)
"Thorough, efficient, professional and friendly, best support possible."
We responded:
"Thank you for your wonderful review! We’re delighted to hear that you found our service thorough, efficient, and professional. Our team strives to provide the best support possible, and it’s rewarding to know that we met your expectations. If you need anything else or have more questions in the future, please feel free to reach out. We’re here to help! - Lisa"
Tom Bishop
April 4, 2025
5
out of
5
rating by Tom Bishop
"We had a really good experience with review of our multiple State Farm policies."
We responded:
"Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience reviewing your State Farm policies with us. Our team is dedicated to providing excellent service and ensuring our clients have a clear understanding of their coverage. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in us! - Lisa "
Steve Dobson
April 2, 2025
5
out of
5
rating by Steve Dobson
"Always great and prompt service. I always deal with Terrah.. and she’s the bomb. I appreciate her and her attention to all of my insuranced properties and biz equipment."
We responded:
"Thank you, Steve, for your amazing review! I am so glad my team members could give you such a good experience with us and help you out. Feel free to reach out if you have any questions! - Lisa"
Maryann
April 1, 2025
5
out of
5
rating by Maryann
"Very good"
We responded:
"Hi Maryann, I'm so glad we were able to provide you good service! I hope my team was really helpful for you. Feel free to call us or stop by the office anytime! - Lisa"
Dee Owens
March 27, 2025
5
out of
5
rating by Dee Owens
"Erika at Lisa Allen State Farm Agency did a wonderful job today; I needed RV insurance and she got coverage into a range I can afford. Did I mention there’s NO extra fee for breaking your payment in half, unlike other places? Service is why I’m bundling here. Thank you!"
We responded:
"Thank you so much for your very kind review, Dee! I'm so happy you found our service to be exceptional. Please talk to us anytime! We're always here to help. - Lisa"
Aruna Wijeratne
March 25, 2025
5
out of
5
rating by Aruna Wijeratne
"I have been getting insurance services with Lisa Allen's team for more than seven years now. Very helpful team. Thanks for all your efforts!"
We responded:
"Hi Aruna, thank you so much for your continued loyalty and support! We truly appreciate you! I'm thrilled my team has been so helpful to you these past seven years. You're always welcome to stop by or give us a call. - Lisa"
Cheryl Jacobs
March 25, 2025
5
out of
5
rating by Cheryl Jacobs
"Very helpful"
We responded:
"I'm thrilled to hear my team was able to help you affectively! I truly appreciate you taking the time to leave us a review! Please stop by or give us a call anytime. - Lisa "
Amber Dye
March 21, 2025
5
out of
5
rating by Amber Dye
"I’ve been with Lisa since I started driving :) appreciate her and all of her staff!! Today I spoke to the sweetest lady, she got my policy reinstated quickly and painlessly 🩷 highly recommended"
We responded:
"Hi Amber! I am so glad to hear that we could give you such amazing assistance with your insurance needs! Thank you for your lovely feedback, give us a call if you need anything going forward! - Lisa"
Minae Berryhill
March 20, 2025
5
out of
5
rating by Minae Berryhill
"Jennifer was very kind, professional and efficient. She was also informative and helped me save money on my auto policy!"
We responded:
"Hi Minae! I am so glad that you felt my team was amazing and able to give you the help and information you needed with your auto insurance. Thank you for your lovely review, give us a call if you have any questions or concerns! - Lisa"
amjad almarmouri
March 20, 2025
5
out of
5
rating by amjad almarmouri
"Great company and great people and they live up to their logo they are our best neighbors thank you"
We responded:
"Hi Amjad! Thank you for your review, I am so glad that we could give you such amazing assistance and that your experience was so amazing. Give us a call if you need any further assistance! - Lisa"
Sandra Kirkley
March 3, 2025
5
out of
5
rating by Sandra Kirkley
"Madeline with Lisa Allen State Farm is professional and quick for quote, wonderful personality we decided to switch everything to State Farm. Looking forward to long business relationship. Highly recommend"
We responded:
"Thank you so much for your kind recommendation! It is truly one of the greatest compliments you can give us. I'm so glad our team was able to assist in getting you a quote so quickly! - Lisa "