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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tammy F

April 26, 2024

5  out of  5 rating by Tammy F
"We had a great experience transferring/updating our insurance. We moved from Florida back to Bloomington, Indiana and wanted to stay with State Farm. Jenell was our Account Representative. She was pleasant, informative, and very helpful. The process went smoothly."
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Chelsea Lewis

April 25, 2024

5  out of  5 rating by Chelsea Lewis
"I have worked with Terrah at State Farm for many years for all of my insurance needs. She is exceptional! She is very responsive and is extremely helpful with all of my questions."
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Kevin Sparks

April 24, 2024

5  out of  5 rating by Kevin Sparks
"Great service and price. Liz was awesome."
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Robin Stoner

April 23, 2024

5  out of  5 rating by Robin Stoner
"Kim took time to quote our vehicles and found an accident that didn’t occur on the same day that I had one! I did not have two in one day! I’m going to get that cleared up and see if it changes anything, but she has gone above and beyond to help. I really appreciate her time & helpfulness."
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Ann Shaffer

April 19, 2024

4  out of  5 rating by Ann Shaffer
"Spoke with Madeline, she did a great job as usual. Customer service has always been friendly, efficient, and the team is great to work with on payments"
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Shawna English

April 18, 2024

5  out of  5 rating by Shawna English
"I have worked with State Farm for many years. It has been easy to add vehicles, remove vehicles, check on coverages. I work with Kim Resler at most times. It is comfortable knowing that she can pull up my account, know who we are, and offer any help we need. We appreciate her."
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Nicole Bertram

April 17, 2024

5  out of  5 rating by Nicole Bertram
"Madelynn at Lisa Allen State Farm did a great job with helping me on what I needed done today. Thank you so much!"
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Jill Vaught

April 17, 2024

5  out of  5 rating by Jill Vaught
"Kim was my state farm rep many years ago and she left to pursue a different path. I tried to stuck it out with them but that just wasn't working so I left. Recently she came back and reached out to me. She is now my state farm rep again!! She is the best and I'm so glad to have her working for me!!!"
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Amy

April 15, 2024

5  out of  5 rating by Amy
"Madelyn Nelson was great and quickly provided a quote to insure our boat! Very knowledgeable and responsive! Thanks Madelyn!"
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Kimberlee Thomas

April 12, 2024

5  out of  5 rating by Kimberlee Thomas
"Erika was very professional and helpful with my policy changes. I've been with State Farm Ins for over 35 yrs and have yet to have any issues. I was transferred to this office last year due to my previous agent had permanently closed her office and each time I've called they have immediately taken care of my insurance needs at that time. I would highly recommend this State Farm agent and her staff for your insurance needs."
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John Griner

April 4, 2024

5  out of  5 rating by John Griner
"Great service / competitive prices Replies very quickly to my requests. I changed to this agency due to their fast response and competitive prices. 5 stars"
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Jarrod Page

April 1, 2024

5  out of  5 rating by Jarrod Page
"Kim was great! Went in there thinking that nobody was going to be able to help me, but she was able to!!"
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Zhen

March 22, 2024

5  out of  5 rating by Zhen
"Terrah Blanton has been great to work with. She makes the whole process smooth, easy and informative for me. Would definitely recommend."
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Mike Gruszczynski

March 21, 2024

5  out of  5 rating by Mike Gruszczynski
"I worked with Madelyn Nelson to add a vehicle to our existing policy with Lisa Allen's State Farm office. Madelyn made the process quick and easy, was incredibly helpful with providing information about options, and was super friendly and personable to boot. Always nice to work with nice folks like Madelyn."
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Travis Walden

March 19, 2024

5  out of  5 rating by Travis Walden
"Erika was very professional and attentive. I was having trouble adding a new policy online, and she made the whole process much simpler with a single phone call. I’ve been a customer for years and would recommend their office to anyone looking for a solid, easy, and professional experience. Way to go! You’re amazing Erika."
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Goldie Deckard

March 14, 2024

5  out of  5 rating by Goldie Deckard
"Kim was so incredibly helpful today when I called the office! She was very kind and patient with my brain fog 😁 and resolved my issues like a rockstar! Thanks for all you do"
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Emily Nixon

March 13, 2024

5  out of  5 rating by Emily Nixon
"Hailey was very helpful and patient as I wanted to go over each of our policies. Superb customer service from her and she helped accomplish my goal."
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Lukas Leftwich

March 12, 2024

5  out of  5 rating by Lukas Leftwich
"Liz was responsive, professional, and knowledgeable. Quick and easy!"
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jana leigh

March 11, 2024

5  out of  5 rating by jana leigh
"everything has been very smooth and clearly explained for me in the process of switching insurance to a new vehicle!"
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Joshua Casey

March 8, 2024

5  out of  5 rating by Joshua Casey
"Very easy to work with, communicative, and were able to quickly provide a quote for rate changes when I was looking to purchase a new vehicle."
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Potter Allen

March 1, 2024

5  out of  5 rating by Potter Allen
"Lisa Allen State Farm has always been helpful and made my claims easy as possible. I’ve been with her company for almost 10yrs and they have even helped set me up with local agents when I had moved out of state for a stint of time. Thanks again for helping me through the Indiana blizzard of 2024."
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Ilene Schaeffer

February 27, 2024

5  out of  5 rating by Ilene Schaeffer
"Lisa Allen and her team are very helpful"
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Iraida Galarza

February 26, 2024

5  out of  5 rating by Iraida Galarza
"Excellent service! I’ve worked with Terrah, and she was professional, knowledgeable, helpful, and patient. She explained everything and answered my emails extremely fast and with all the information I needed. This personalized approach made me feel valued, since it's not every day that you find an insurance agent who combines expertise with genuine care for their clients. Thank you!"
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Samantha Eibling

February 23, 2024

5  out of  5 rating by Samantha Eibling
"I've used Lisa Allen's firm for personal and business insurance for 10 years and couldn't be happier. Her team is always willing to help you figure something out, prompt with responses, and kind. Most recently, Hailey has helped me with an issue on my business insurance - honestly, they make the work of insuring what's important virtually effortless."
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Reta Groomer

February 23, 2024

5  out of  5 rating by Reta Groomer
"Kim was very nice and kind with helping updating my insurance. She was very thorough with all info. She's a great lady!!"